Online appointments available NOW!
FCNMHP has exciting news.
Our goal is to provide you and your furry family member with quality care and services. In order to serve you more efficiently we have upgraded our online services to include:
- Ability to schedule appointments online, through your pet portal
- Mobile access through the MyPetsWellness app
Online Scheduling and Pet Portal:
You now have the ability to schedule appointments online through the pet portal. This does NOT include surgeries, including spay or neuter. Please call (904) 425-0005 to schedule all surgeries. Utilizing our online scheduling allows you to schedule your pet(s) next visit with us no matter what time of day it is.
DO NOT MAKE AN APPOINTMENT ONLINE FOR:
- Emergency Situations
- Surgeries, including spay and neuter
Contact our call center, 904-425-0005 or an emergency hospital immediately if your pet has an urgent healthcare issue such as trouble urinating, seizures, severe vomiting or diarrhea, trouble giving birth, active bleeding, paralysis, an infected wound, problems breathing or sudden coughing.
If you suspect your pet has ingested a toxic substance:
- Seek emergency veterinary care OR
- Call the Pet Poison Helpline at (855)764-7661
-Trained toxicologists will consider the age and health of your pet, what and how much he ate, and make a recommendation (i.e. whether veterinary care is recommended). A $59 consultation fee will be charged to your credit card.
The online pet portal also allows you to have quick and easy access to see upcoming appointments, upcoming reminders and lets you request refills for prescriptions.
To schedule your appointment online, select your location choice below:
Norwood Location Cassat Location
MyPetsWellness Mobile App:
MyPetsWellness, is now available in the App Store for iOS devices, or online for Android devices. The app gives you access to all of your vital pet health information at any time, from anywhere. You will be able to see each pet’s upcoming appointments, vaccine reminders, and prescriptions. You can even book an appointment or refill a prescription. In addition, you can upload your favorite pet photos.
To view the iOS version of the app, click here.
To view the Android version of the app, click here.
We look forward to providing quality care for your pets. If you have any questions, please call us at (904) 425-0005.
How to prepare for your veterinary appointment:
- Share your concerns with your veterinarian – after all, you know your pet better than anyone else does!
- Do not be afraid to ask questions. Make sure you understand the information shared during your visit and if it is a lot of information, ask for handouts or reputable online sources of information regarding your pet’s condition.
- Bring a urine sample to your appointment if you are seeing the vet for urinary problems. Use a clean disposable Tupperware container to collect your sample the day of your appointment.
- Do not give your dog aspirin, including “doggy” aspirin. Aspirin can have side effects in pets and prevents veterinarians from using proper pain medications due to drug interactions.
- Try not to clear your pet’s ears before coming to your appointment for an ear problem. This will help us collect a good sample to diagnose the source of the problem properly.
- Know your pet’s medications, including heartworm and flea preventative when they come to their appointment. This is particularly important when the family member who is bringing the pet is not the same as the one who gives the medications.
- We require that all cats enter our facility in a box, carrier, or cage. We have boxes for sale for $8.50 at the front desk if you do not have one (come in to purchase before bringing the cat in). This policy in enacted for your cat’s safety, so thank you for understanding.