Contact and Hours

Contact Us

Contact Hotline & Appointments: (904) 425-0005

Contact Donor Services: (904) 520-7900

Fax: (904) 520-7934

Schedule an appointment or walk in Monday through Friday from 9:00 a.m. to 6:00 p.m.

Schedule an Appointment

Hours of Operation

Norwood Ave. Clinic

  • Monday – Friday: 8:00 am – 8:00 pm
  • Saturday: 9:00 am – 6:00 pm
  • Sunday: 10:00 am – 6:00 pm (No spay and neuter services)

Cassat Regional Hospital

  • Monday – Friday: 8:00 am – 8:00 pm
  • Saturday: 9:00 am – 6:00 pm
  • Sunday: 9:00 am – 6:00 pm

2019 Closed:

  • November 28, Thanksgiving: Closed
  • December 24, Christmas Eve: 10:00 am – 4:00 pm
  • December 25, Christmas Day: Closed
  • December 31, New Years Eve: 10:00 am – 4:00 pm
  • January 1, 2020 New Years Day: Closed

Walk-ins accepted Monday through Friday from 9:00 am – 6:00 pm, Saturday from 9:00 am – 3:00 pm, and Sunday from 10:00 am – 3:00 pm. Patients needing surgery MUST have an appointment.

Walk-in clients are encouraged to make appointments to help their pets get the best possible treatment and to reduce long wait times. Non-emergency walk-in patients are not always guaranteed to be seen as quickly as they might like, because our medical staff may already be providing lifesaving care to other patients.  If you can make an appointment please do.  Same day appointments are often available.

We require that all cats enter our facility in a box, carrier, or cage. We have boxes for sale for $8.50 at the front desk if you do not have one (come in to purchase before bringing the cat in). This policy is enacted for your cat’s safety, so thank you for understanding.

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