With your convenience in mind, we have now added two exciting options to make access to our full range of quality care and services quicker and more efficient. New upgrades include:
DO NOT MAKE AN APPOINTMENT ONLINE FOR:
To schedule your appointment online, select your location choice below:
Norwood Location Cassat Location
24/7 Online Scheduling and Pet Portal:
Take control of your visit and avoid a phone call – schedule appointments through our easy to use pet portal. This pet portal will guarantee an appointment and help you avoid a long wait.
The online pet portal also allows you to have quick and easy access to see upcoming appointments, upcoming reminders and lets you request refills for prescriptions.
Please remember it does not include surgeries, including spay or neuter. Call us at 904 -425-0005 to schedule any kind of surgery.
You don’t have to be an online expert to schedule with us, it’s that easy, and remember, you can schedule your pets next visit any time day or night.
If you have an emergency situation:
Contact our call center, 904-425-0005 or an emergency hospital immediately if your pet has an urgent healthcare issue such as trouble urinating, seizures, severe vomiting or diarrhea, trouble giving birth, active bleeding, paralysis, an infected wound, problems breathing or sudden coughing.
If you suspect your pet has ingested a toxic substance:
-Trained toxicologists will consider the age and health of your pet, what and how much he ate, and make a recommendation (i.e. whether veterinary care is recommended). A $59 consultation fee will be charged to your credit card.
MyPetsWellness Mobile App:
MyPetsWellness, is now available in the App Store for iOS devices, or online for Android devices. The app gives you access to all of your vital pet health information at any time, from anywhere. You will be able to see each pet’s upcoming appointments, vaccine reminders, and prescriptions. You can even book an appointment or refill a prescription. In addition, you can upload your favorite pet photos.
To view the iOS version of the app, click here.
To view the Android version of the app, click here.
We look forward to providing quality care for your pets. If you have any questions, please call us at (904) 425-0005.
How to prepare for your veterinary appointment: